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31 Days Returns Policy

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Showing 10 of 948 Comments. Click here to read more.
DateScore
27 July 2016
12345
I recently ordered a Fossil watch from watches2u.com. The watch was delivered promptly but after wearing the watch for a day it was loosing time. After a couple of days of resetting the watch I called the company and returned the watch asking for a replacement with a working battery. The watch went back and after a week of no contact from watches2u.com I called them to asked where my replacement was only to be told that they had received the watch back, tested it and they said nothing was wrong with it & they had refunded my purchase cost. So no new watch, no apology & told nothing wrong with the original watch - NOT a good customer experience & will not be using this company again !!
27 July 2016
12345
The Radley Scottie watch a great purchase for a Scottie lover like me. I absolutely love it! I must also note that this company has the best customer support ever. When my local post office failed to deliver the package in a timely manner, Watches2U provided me with detailed tracking information that enabled me to locate the package which had been at the local post office for three weeks. Hats off to the customer support folks at Watches2U!
27 July 2016
12345
The item was smaller than expected so had to return but although the returns process could have been a little slicker, everything went smoothly and quibble free.
27 July 2016
12345
Great product design from Braun, delivery good from Watches2U, but issue with product they could not answer once it arrived (made assumptions having accused me of the same previously) of why the product ID of a Braun weather station had been defaced. Dealings to find out why was responded defensively in a way that you would not expect from a customer focused team. They did offer a return but too much hassle for me so I took the risk. I'm sure on the whole the team are good when things go smoothly.
27 July 2016
12345
Excellent from start to finish. Advised that the item I'd ordered was out of stock and given a revised delivery date. My order arrived 3 days before the revised date.
27 July 2016
12345
product received fast, good service.
27 July 2016
12345
Good price, fast efficient and good follow up customer service if required.
27 July 2016
12345
Watch was amazing, delivery was quick and easy.
27 July 2016
12345
Easy transaction and quick delivery. I would recommend this company.
26 July 2016
12345
Fast delivery. Lovely product. Thanks a lot!