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Delivery Information

We do our best to dispatch all orders we receive before 5pm (GMT) Monday to Friday the same day, however we do manual fraud checks on each payment we receive to protect you the consumer and ourselves; inevitably this can sometimes delay orders when we are experiencing high order volume. In most cases you can expect your order to be dispatched the same working day.

United Kingdom

Standard delivery

Free UK delivery on everything.

Free Next Day UK Delivery - Royal Mail Tracked 24

  • This is not a guaranteed service. 24 hours is an estimate.
  • Most Tracked 24 items will arrive in 1 working day.Royal Mail have a 99% success rate with this service. Offshore and Scottish Highlands will take at least 2 working days.
  • This service is only for UK & Channel Islands addresses.
  • If the product is stored in our Amazon warehouse this option is not available.
  • Over 90% of our products are available for next day delivery.
  • This is a tracked and signed for service. Someone must be present to sign for delivery.
  • If you provide a mobile phone number when setting up your account you will recieve SMS alerts.
  • The package will not be left without a signature.
  • If you miss delivery you can collect your item from your local sorting office or rearrange delivery at a convenient time via the Royal Mail website.

Royal Mail Special Delivery

Upgrade to Special for £7.99

As long as we receive and approve your order before 5pm it will arrive before 1pm on the next working day

Royal Mail Special Delivery with Saturday Guarantee

Upgrade to Saturday Guaranteed for £12.99.

Saturday Guaranteed deliveries are sent on a Friday. Order before 5pm on Friday for this service. If your postman is unable to deliver they will attempt a second delivery the following Saturday.

Please note: If your order is returned to us through the post marked 'undelivered', through no fault of our own. You will be responsible for the extra delivery charge to cover the second delivery attempt, before we can send your order back out to you.

We will not deliver products to an address other than the card holders registered address in most cases; we may deliver orders to a work address and or neighbour at our discretion. Orders placed with delivery to PO Box addresses, airports and any other similar non residential or work address will be rejected.

Worldwide Shipping

Europe

Free Delivery - Usually take 2-5 working days. Please allow 15 working days (3 weeks) as this is a free not fully trackable service. We recommend using the Express delivery option for a fully trackable guaranteed service.

Express Delivery - This is a fully tracked estimated 48 hour service. 48 hours is calculated on working days. Any orders placed on Fridays will not arrive till Monday at the earliest.


Rest of the World

Free Delivery - Usually takes 10-20 working days. Please allow 30 Working days (6 weeks) as this is not a fully trackable service. We recommend using the Express service for a fully guaranteed service.

Important:

Customs: This delivery service will not be fast tracked through any customs processes. We have no control over these and there are instances where packages have been held up for up to 6 weeks. Please be fully aware of this before selecting free deliveries.


Express Delivery - This fully trackable system will ship worldwide in 2-5 working days. The service allows for fast tracking through customs and ensures your order will be on its way to you as quick as possible.

International tracking

We use Deutsche Post for free international deliveries and DHL for our Express Service.

For the latest available tracking information for Deutche Post please click here

For the latest available tracking information for DHL Express deliveries please click here

Import Duties

For delivery outside of the European Union, you may be subject to import duties and taxes which are levied once the package reaches the destination country when ordering goods from Watches2U.com. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Watches2U.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.