Obaku Ladies Harmony White Black Steel Watch V100LCCRB

Returns & Exchanges

We are certain that you will be delighted with your purchase. However in the event that you are not entirely happy with your order, you may return it. We aim to keep the process as simple as possible. These terms do not affect your statutory rights.

Unwanted Goods & Exchanges

If you are not entirely satisfied with your purchase, or even if you just changed your mind, don't worry! We offer you a 31 day returns period from the day your order is dispatched in which you can send us back the product(s) you have purchased, providing the product(s) have not been worn and are in brand new condition. You will be responsible for the cost of returning the product(s) to us, unless the product shipment was in error on our part.

Please contact us by email, to inform us of your wish to return the product(s), we will refund the full payment to you including the original delivery charge (if applicable), as soon as possible and in any event within 30 days of the date of return of the product(s). If you requested an exchange we will dispatch the product to you once we have received the returned product and any price differences have been paid/refunded accordingly.

Please note - Earrings cannot be returned unless they arrive faulty, due to hygiene reasons. We reserve the right to return to you any product(s) that are shipped back to us without prior notice.

Faulty Goods

We do thoroughly inspect products for defects before they are dispatched, however occassionaly they can get damaged during transit. Upon delivery please inspect the product(s) and notify us promptly of any dissatisfaction with your order. If you receive an item from us which is faulty, please contact us by email to inform us and send back the product within 31 days of the dispatch date of your order with a description of the problem. In the event of you returning faulty product(s) to us, we will also refund to you the cost of the return postage.

Refunds & Cancellations

When receiving a refund back on to the credit or debit card you used for the original purchase, please remember that it takes between 3 to 5 working days from the day the refund was given to show up on your statement depending on who you bank with.

Returning a Product(s) Part/Fully Paid for With a Gift Voucher or V.I.P points?

If you place an order worth less than your gift voucher and then return the order for a refund, we will credit the same amount you redeemed against the order using your gift voucher back on to your unique gift voucher number for you to use against your next purchase.

If you place an order that exceeds the value of your gift voucher and then return the order for a refund, we will refund both your unique gift voucher and the credit or debit card you used for the same amounts you were originally charged to each when placing the same order for the product(s) returned.

For full details please read our Gift Voucher Policy.

In the event that you redeemed V.I.P points towards your order we will first credit your customer account with the same amount of V.I.P points you used, then we will refund the cash amount you made to us via your credit or debit card.

Please note: If you earned V.I.P points for a purchase and then redeem those V.I.P points to make another purchase and then return the first purchase for a refund, your refund will be given minus the V.I.P points you redeemed against the second purchase. For full details please read our V.I.P Points Policy.

Returns Address & Instructions

Please be sure to email us first before you send back your product(s). Once we have received notification of your wish to return your product(s), we ask that you send your product(s) back to us pre-paid and insured for the full purchase price using Royal Mail Special delivery (UK residents) or similar service in your own country; we will not be responsible for items that have been lost or damaged during transit.

Please include a brief description of the fault and your order number with your returned product(s), this will help us deal with your problem quickly and efficiently.

Returns Address - Watches2u, Po Box 2041, Croydon, Surrey, CR90 9JW.

Obaku Watches - Simplicity is a Lifestyle

Obaku are an exciting new, exclusive line of Danish designed ladies and mens watches inspired by eastern philosophy and manufactured by Ingersoll. The look, feel and design of Obaku watches are completely unlike any other watches on the market and Obaku could easily be the brand of watches to bring us into the second decade of the 21st century.

The smooth simplistic and slim line designs of Obaku watches, which were only launched in 2007, have captured the imagination of designers worldwide and have been a retail revelation and in only 2 years after their launch Obaku watches are rapidly gaining a large foothold in the watch retail sector.

Obaku watches were available in 21 countries until the recent Watch & Clock Fair in Hong Kong in October 2009, when another seven large national retailers signed up to promote their brand, now taking the total to 29 countries, which is remarkable progress for such a new brand.

The philosophy of Obaku watches is that "Simplicity is a lifestyle" and Obaku watches represent calmness, balance and harmony in an ever moving world.

The range of Obaku watches is limited to only a few dozen models, keeping in line with their philosophy, with the Obaku mens watches coming in classic round and square dials but in much more simplistic, toned and slimmed down variations. Obaku ladies watches are also available in those styles as well as coming in bangle and bracelet designs.

As UK authorised retailers of Obaku watches, we sell selected watches from a range of both mens Obaku watches and ladies Obaku watches and we aim to bring our customers the lowest prices on all watches that we sell, so if you see any of our range of Obaku watches selling at a lower price from any other UK official retailer then let us know through our Price Match Guarantee and we will quote you a lower price.