Contact Us


Here to help

We're always happy to answer any queries or questions you may have in respect to what we sell. Being an e-commerce company, we prefer you contact us by email, however please feel free to contact us by anyone of the methods listed below. Please remember that we are a company based in the United Kingdom and therefore we request that when contacting us, all correspondence is in English only.

By Email

Sales: sales@watches2u.com

Wholesale: sales@w2u-wholesale.com

We try to answer all emails within 3 hours of receiving them, however please remember that we are a business and as such work normal Monday to Friday working hours (although we try to answer emails over the weekend we can not guarantee).

If you send an email over the weekend you should receive a reply on Monday, but please bear in mind that it may not be till slightly later due to the weekend backlog.

Please try to be patient when waiting for a response, all emails that we receive will be answered. If you seem to not be receiving any response back from us, it could be because:
  • We're not receiving your emails.
  • You're not receiving our return emails.
One of the reasons for not receiving our reply emails could be issues with your email account security settings. For further information check out our F.A.Q page.

Our Phone Opening hours are:

Monday to Friday

10.00-17.00 (London GMT)

By Telephone:

Please note: We do not take orders over the phone.

0044 (0)8707 667 654

By Fax:

0044 (0)208 687 2837

By Post:

Due to the nature of our business, (solely a mail order company, not a shop that also sells on the internet) we do not have the facilities to accommodate visits to view our products . However if you would like to contact us by post we are contactable at:

Watches2u Int. Ltd.
Unit D, Mill green Business Park,
Mill Green Road,
Mitcham,
CR4 4HT
United Kingdom
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